At 18yo, we understand that your trust begins with how we handle your personal data. This page explains in detail what we collect, why we need it, how it is stored securely, and the full rights you hold as a member of the 18yo platform.
Six core principles that guide how we handle every piece of information you entrust to 18yo
All personal data and financial transactions of 18yo members are protected with 256-bit SSL encryption — the same security standard used by leading banks such as Maybank and CIMB. Your data is never transmitted unencrypted at any stage.
18yo has never sold, rented, or traded members' personal information to any third party for marketing or commercial purposes, and never will. Your data belongs to you — we are simply its responsible custodians.
We only collect data that is strictly necessary to provide you with 18yo's services. There is no excessive or unnecessary data collection. Every category of data we collect has a clear and legitimate purpose as stated in this policy.
You have the full right to access, correct, download, or request deletion of your personal data held by 18yo. Requests can be made at any time via email at [email protected] and will be processed within a reasonable timeframe.
The 18yo Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect and comply with all applicable data protection laws in Malaysia to ensure your rights as a user are fully protected.
In the unlikely event of a data security breach, 18yo is committed to notifying affected members within 72 hours and taking all necessary steps to address the situation swiftly and transparently.
By registering an account or continuing to use the platform 18yo, you agree to the collection and use of your personal information as described in this Privacy Policy. Please read this document carefully in its entirety. If you have any questions, please contact us at [email protected] before proceeding.
This Privacy Policy ("Policy") describes how 18yo ("we", "platform", or "18yo") collects, uses, stores, protects, and in certain circumstances shares your personal information when you use our website and services at the 18yo.my domain.
This policy applies to all registered members, visitors to our website, and any party that interacts with the 18yo platform in any capacity. It forms an integral part of our Terms & Conditions comprehensive terms.
18yo respects and is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection legislation in Malaysia. We believe that transparency in data handling is the foundation of genuine trust between our platform and every 18yo member.
This Privacy Policy is effective from 1 January 2026. All previous versions have been fully superseded by this document. The date of the latest update will always be displayed at the top of this page.
18yo collects your personal data across several categories depending on how you use our platform. The table below outlines each data category and the purpose for which it is collected:
We do not collect sensitive information such as biometric data, health information, or data relating to religious beliefs and political views, except in very specific circumstances and only with your explicit prior consent.
18yo collects your personal data through the following methods:
18yo uses the personal data we collect solely for the following legitimate and necessary purposes:
18yo does not use your data to make automated decisions that carry legal or similarly significant effects on you without meaningful human involvement in the process.
18yo takes great care when it comes to disclosing your personal data to other parties. We does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data may only be shared in the following limited circumstances:
In all cases of data disclosure to third parties, 18yo ensures that appropriate confidentiality and data protection agreements are in place and that only the minimum necessary data is shared.
The security of your personal data is 18yo's highest priority. We invest continuously in the latest security infrastructure and practices to ensure your data remains protected at all times. Our key security measures include:
While we take all reasonable steps to protect your data, no security system is 100% foolproof. You also play a part in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.
18yo retains your personal data only for as long as necessary for the purposes set out in this Policy, or as required by applicable law. Our general data retention guidelines are as follows:
Once a retention period has ended, your personal data will be deleted or anonymised in a secure and irreversible manner. Anonymised data may be retained for longer for aggregate statistical analysis purposes where it can no longer be used to identify you as an individual.
As a 18yo member, you have the following rights with respect to the personal data we hold about you, in accordance with Malaysia's PDPA and international best practices:
You have the right to request a copy of the personal data we hold about you in a readable format. Requests will be processed within 30 working days.
If any personal data we hold about you is inaccurate or out of date, you have the right to request that it be corrected promptly.
You may request the deletion of your data when it is no longer needed, subject to any legal retention obligations we are required to comply with.
In certain circumstances, you may request that 18yo restrict the processing of your data while a dispute or review is ongoing.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider if required.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the validity of any processing carried out prior to the withdrawal.
To exercise any of the rights above, submit your request by email to [email protected] specifying the type of right you wish to exercise, your account number, and the required identity verification details. We are committed to responding within 30 business days.
18yo uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of the 18yo platform. To delete existing cookies, you can use the "Clear Browser Data" function in your browser.
The 18yo platform is intended solely for individuals who are 18 years and above only. We do not knowingly collect or process personal data of children under the age of 18.
If you believe a minor under the age of 18 has registered an account on 18yo without proper authorisation, please contact us immediately at [email protected]. We will treat this matter with the utmost seriousness and take appropriate action, including closing the account in question and immediately deleting all associated data once the breach has been confirmed.
Parents and guardians are encouraged to monitor their children's online activity and use appropriate parental control software to prevent unauthorised access to adult entertainment platforms such as 18yo.
18yo reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, applicable legislation, or the services we offer.
You will be notified of any material changes to this Policy through:
Your continued use of the 18yo platform after any changes to this Policy take effect will be considered your acceptance of those changes. If you do not agree with the changes made, you have the right to stop using the platform and request account closure by contacting our support team.
We encourage you to review this Privacy Policy page periodically – at least every few months – to stay informed about how we protect your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 18yo handles your personal data, please do not hesitate to get in touch. Our dedicated team is ready to assist you:
When contacting us regarding privacy matters, please include the following to help us expedite the process: your 18yo account number, the nature of your request or complaint, and any relevant additional information. We are committed to responding to all data privacy enquiries within 5 business days and resolving more complex requests within 30 business days.
If you are not satisfied with our response after going through the internal complaints process, you have the right to refer the matter to Malaysia's Department of Personal Data Protection (JPDP) for further investigation under the provisions of PDPA 2010.
Answers to the most frequently asked questions from 18yo members on privacy and data protection
Now that you know how we safeguard your personal data, create your 18yo account with complete confidence. Enjoy Pai Kang, Cash Mahjong, Bull Bull, Cash Rocket, Live Andar Bahar, and more in a safe and responsible environment.
256-bit SSL Encryption · No data sales · Malaysia PDPA Compliance · 18 years and above only